How a Fortune 500 Company Scaled Operations with AI Chatbots

Businesses increasingly adopt AI chatbots to streamline operations, reduce costs, and enhance productivity. This case study examines how a Fortune 500 company successfully implemented AI chatbots to overcome operational challenges, boost efficiency, and achieve significant cost savings.  Background of the Company  The company, a global leader in retail and e-commerce with operations in over 50 […]

How CRO, Cart Abandonment, and Customer Satisfaction Affect E-Commerce Profits

If you’ve heard of the Bermuda Triangle—an infamous region where ships and planes allegedly vanish without a trace—then you can appreciate the imagery of e-commerce businesses getting “lost” when certain conditions align. For online retailers, the three major forces that can drag them down are Conversion Rate Optimization (CRO), Cart Abandonment, and Customer Satisfaction. Handled […]